PRIVACY POLICY
Last Updated: 1 February 2025
Gteam Limited, a company registered in Hong Kong with its principal place of business at ROOM 2303, NEW TECH PLAZA, 34 TAI YAU STREET, SAN PO KONG, KOWLOON (hereinafter referred to as “Gteam”, “we”, “us”, or “our”), is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information in compliance with applicable data protection laws, including but not limited to:
- Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”);
- General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable;
- California Consumer Privacy Act (CCPA), where applicable.
For any inquiries about this Privacy Policy, you can contact us at:
Company Name: Gteam Limited
Address: ROOM 2303, NEW TECH PLAZA, 34 TAI YAU STREET, SAN PO KONG, KOWLOON, HONG KONG
E-mail: [Insert Contact Email]
1. HOW DO WE COLLECT YOUR PERSONAL DATA?
We collect Personal Data in two main ways:
- Directly from you – when you register an account, interact with our app, or contact us.
- Automatically – through cookies, tracking technologies, and logs when you use our app.
Collection of Face Data
Our apps do not directly collect or store facial data. When a user enables camera access, the app processes facial images to provide app functionalities. The processed face data is stored locally on the user’s device and is not transmitted to our servers or any third party.
2. HOW DO WE PROCESS AND USE YOUR PERSONAL DATA?
We limit the processing of Personal Data to what is strictly necessary to fulfill the stated purposes.
| Purpose of Processing | Personal Data Collected | Legal Basis |
|---|---|---|
| To register your account in the App | (1) E-mail, (2) general location data | Contractual necessity – Terms and Conditions |
| To ensure proper app functionality | (1) IP address, (2) device model, (3) date and time of access, (4) usage data | Legitimate interest – Technical support & troubleshooting |
| To communicate with you | (1) E-mail, (2) phone number, (3) other public information from social networks or messaging platforms | Legitimate interest – User engagement & support |
| To provide personalized advertising | (1) Technical Data, (2) User Data | Legitimate interest – Targeted advertising (opt-out available) |
We do not use your personal data for automated decision-making or profiling.
3. DISCLOSURE OF PERSONAL DATA
We may share your data with third parties under the following conditions:
- Compliance with Law: If required by law, court order, or regulatory authority (e.g., Hong Kong’s Office of the Privacy Commissioner for Personal Data).
- Business Partners: To service providers who assist in running our business (e.g., cloud hosting, analytics).
- Advertising and Analytics: We use Google Analytics, Facebook Ads, and Google Ads. These partners process Technical Data to optimize app performance.
Cross-Border Transfers
Where Personal Data is transferred outside Hong Kong, we ensure that:
- The recipient jurisdiction has adequate data protection laws OR
- We use Standard Contractual Clauses (SCCs) to protect your data under GDPR requirements.
4. DATA RETENTION POLICY
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
| Data Type | Retention Period |
|---|---|
| Account registration data | Until account deletion |
| Technical and usage data | 12 months |
| Communication records | 6 months from last interaction |
| Face data | Not stored (remains on user device) |
Upon expiration of the retention period, we delete or anonymize your data.
5. YOUR DATA PRIVACY RIGHTS
Rights under Hong Kong’s PDPO:
- Access your personal data – Request a copy of the data we hold about you.
- Correct inaccurate data – Request corrections to your personal information.
- Withdraw consent – If processing is based on consent, you can withdraw it at any time.
- Request deletion of data – Ask us to delete data where retention is unnecessary.
Rights under GDPR (for EU users):
- Right to restriction – Restrict how we process your data.
- Right to object – Object to data processing for direct marketing.
- Right to data portability – Receive your data in a portable format.
Rights under CCPA (for California residents):
- Opt-out of data sale – We do not sell your data, but you may still request confirmation.
- Request disclosure – Ask for details on data collected in the last 12 months.
To exercise any of these rights, contact us at gteamfin@gmail.com
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and tracking technologies to:
- Ensure smooth app functionality
- Analyze app usage trends
- Provide targeted advertising
You can manage cookie preferences via your device settings or browser options.
7. DATA SECURITY MEASURES
We implement robust security measures to protect your data, including:
- Encryption of sensitive data
- Access controls for authorized personnel only
- Regular security audits
Despite these measures, no method of transmission over the Internet is 100% secure.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect regulatory changes. Any material changes will be communicated via email or an in-app notification.
9. CONTACT INFORMATION
For any inquiries regarding this Privacy Policy, please contact us at:
Company Name: Gteam Limited
Address: ROOM 2303, NEW TECH PLAZA, 34 TAI YAU STREET, SAN PO KONG, KOWLOON, HONG KONG
E-mail: gteamfin@gmail.com
Applicable Laws & Compliance
This Privacy Policy is governed by:
- Personal Data (Privacy) Ordinance (Cap. 486) (Hong Kong)
- General Data Protection Regulation (EU) 2016/679 (GDPR)
- California Consumer Privacy Act 2018 (CCPA)
By using our App, you agree to the collection and processing of your data as outlined in this Privacy Policy.